XRT On-line Technical Support

XRT Client Support is committed to 100% client satisfaction by providing reliable technical and functional support to XRT clients. Seasoned XRT Client Support members are available to assist in problem identification, verification and resolution. Highly trained support personnel are available to aid in designating the severity level of the problem according to industry standard guidelines. Each request for support is electronically tracked and escalated for quick and timely resolution. XRT Client Support is dedicated to assuring that clients meet with continued success in the application of XRT solutions.

To gain 24 X 7 access to the new, and constantly growing, features listed below please visit the CustomerLink - Where XRT Clients Stay Connected !

- The Home page will contain the latest XRT news and one can also view the Services Quarterly Newsletter

- The Resource Center is an area dedicated to providing the tools you need for 24 X 7 self-service where one can view previously reported product errors, How To's, Q&A's, latest Product Release Notes, Requirements Documentation, and much more.

- The Forums section is designed to facilitate client-to-client communication via this Web-based medium where questions and issues can be posted and answered by any user or XRT Services team member and moderated by the XRT Services Team

- The Log / View a Call link provides Vendor-to-Client communication by allowing clients to enter new support questions and also to track their individual open/closed issues.

To contact the XRT Client Support team via telephone or eMail, please click here for a list of our global Client Support contact information.